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Cocktail SERVER

Traegers is a fantastic place to work!  Our high expectations and attention to detail are what our patrons love and what sets our team apart.  Yeah, we know, there is a lot listed on this page but it basically boils down to this: we take GREAT care of our guests and work as a team, we do things the right way every time, we work hard and fast, and we have fun doing it! Skillful sarcasm is a bonus.  (I know we summed it up for you, but you still need to go ahead and read this page too...)

 

Responsibilities

  • Serving with a large section quickly and efficiently

  • Communicating orders clearly with the bar staff and fellow teammates

  • Closing out guests in a timely fashion

  • Knowledge of cocktails, wine, and beer

  • Interact with customers, take orders and serve snacks and drinks

  • Assess customers’ needs and preferences and make recommendations

  • Check every customers’ identification and confirm it meets legal drinking age

  • Greets newly seated guests’ in a friendly and timely manner

  • Accurately takes guests’ orders

  • Maintains a thorough understanding of all menu items and is able to answer questions regarding drink items and their preparation

  • Ensures ongoing guest satisfaction by checking back after delivery of drinks, maintaining drink levels, removing clutter, pre‐bussing as necessary, and responding to guest needs in a timely manner

  • Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness

  • Must demonstrate ability to operate POS system, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift

  • Listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via POS system

  • Stay guest focused and nurture a positive guest experience

  • Creates a warm, fun atmosphere for guest and team members

  • Adheres to sanitation procedures

  • Completes opening/closing duties in a timely manner

  • Completes bar inventories and daily requisition sheets as requested and required

  • Assists other team members as needed or as business dictates

 

 

Requirements

  • Great people and communication skills

  • Flexible schedule, working days, nights, and/or weekends as required

  • Prior experience is a plus but not necessary

  • Computer literacy and ability to quickly learn POS system

  • Relevant training certificates, alcohol and food handling

  • Comply with all food and beverage regulations

  • Must have a team mindset

  • Positive, friendly, patient and helpful attitude towards guests and team members

  • Ability to keep assigned section organized, stocked and clean

  • Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests

  • Work in noisy, fast paced environment with distracting conditions

  • Dressed in proper dress code requirements, looking neat, clean and professional at all times

  • Read and write handwritten notes

  • Lift and carry up to 30 pounds

  • Carry items up and down stairs

  • Move about facility and stand for long periods of time

  • Walk or stand 100% of shift

  • Reach, bend, stoop, mop, sweep and wipe frequently

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.